Service and Solutions to Match the Science of Computing

Current digital technologies have changed the face of today's dental practices. The applications that fuel computer networks have raised the bar for patient diagnostics and treatment. With so much riding on your computer network, you can not put your technology investment in the hands of a part-time computer technician.

A recognized leader in the dental technology market, Concate now offers computer network support that is on par with what you'd expect from a Fortune 1000 company.

Concate's Fortune 1000 Support Plans provide telephone support, call management, remote application management, and hardware and software repairs.

Dental practices can even tap into Concate's expertise for system updates, patches, and desk-side tutoring for new employees.

To learn how you can bring Concate's service and solutions into your practice, call today.

Network Support

Services include remote network administration, network analysis planning and management, and disaster recovery. Concate supports thousands of products from hundreds of manufacturers providing hardware troubleshooting, "break-fix" services, warranty and out of warranty repair services, and basic system support.

Managed Services

Concate's customizable and interoperable web-based managed services platform provides automated support and maintenance of critical devices, services and applications at a fixed cost to improve network efficiency and insure minimal interruption of network assets.

V.I.P. Member Service Plans

Concate Dental Systems' V.I.P. member service plans have been in development for over a year and have the key elements, thought processes and experiences of over 25 years of supporting computer technologies in the financial, pharmaceutical and healthcare environments. We have combined several of our most effective services into what we feel are a solid, complete coverage service offering for all of the technologies present in today's dental practice.

Our V.I.P. plans cover and protect your technology investment by providing enhanced response and onsite emergency service for all computer technology in your practice. Security, peace of mind, and personalized service are just a few of the features of becoming a V.I.P. Member.

We feel that by offering our V.I.P. services we will become a valuable partner by helping to make it easy for you to offer the latest digital dental technology to your patients that will enhance their overall dental experience at your practice.